Privacy Policy
Last updated: April 3, 2026
This Privacy Policy describes how Empatia Consapevole collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect various types of information to provide and improve our emotional intelligence training services. When you register for our programs, we collect personal details such as your name, email address, and phone number. We also gather information about your educational background and your specific interests in emotional development, empathy training, self-regulation techniques, social awareness, and relationship skills.
As you use our website and participate in our courses, we automatically collect usage data including your IP address, browser type, pages visited, and the time spent on each page. This helps us understand how visitors interact with our content and where we can enhance your experience. Additionally, we may collect information about your device, including its operating system and mobile device identifiers when applicable.
How We Use Your Information
We use your personal information to deliver our emotional intelligence training programs and provide you with access to our courses on empathy development, self-regulation, social awareness, and relationship skills. Your data helps us personalize your learning experience and recommend relevant content based on your interests and progress.
We also use your information to communicate with you about updates to our programs, important announcements, and new features. With your consent, we may send you educational content and newsletters related to emotional intelligence and reflective practices. We analyze usage data to improve our website functionality, optimize course content, and develop new training materials that better serve your needs.
Your Rights and Choices
You have the right to access, review, and request corrections to your personal information at any time. We provide you with the ability to update your profile details and preferences through your account settings. If you wish to delete your account and associated data, you can submit a request to us, and we will process your request in accordance with applicable privacy laws.
You also have the right to withdraw your consent for marketing communications and data processing at any time. You can opt out of receiving promotional emails by clicking the unsubscribe link in our messages or by updating your communication preferences. We respect your choices and will comply with your requests promptly while maintaining any data necessary for legal or contractual obligations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies help us remember your preferences, understand how you use our services, and provide personalized content. Cookies are small text files stored on your device that allow us to recognize you when you return to our site.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You can control cookie settings through your browser preferences and choose to disable cookies if you prefer, though this may affect some functionality of our website. For detailed information about how we use specific cookies, please refer to our separate Cookie Policy.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols, secure socket layer technology, and other security safeguards to ensure your data remains confidential during transmission and storage.
Our team members are trained in data protection practices and are bound by confidentiality agreements. While we strive to maintain the highest security standards, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized access to your account.
Third-Party Sharing and Partners
We do not sell your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our emotional intelligence training programs, processing payments, and maintaining our website infrastructure. These partners are contractually obligated to maintain your information’s confidentiality and use it only for the purposes we specify.
We may also disclose your information when required by law, to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users and the public. In the event of a business transaction, merger, or acquisition, your information may be transferred as part of that transaction, and we will provide notice of any such changes.
Children’s Privacy
Our emotional intelligence training programs are designed for adults and professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and take appropriate steps to remove the child’s access to our services.
Parents or guardians who believe their child has provided information to us are encouraged to contact us immediately. We are committed to protecting children’s privacy and comply with all applicable laws regarding the collection and use of information from minors.
Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Your continued use of our services following the posting of changes constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you have concerns about significant changes, we will provide you with more prominent notice and, where required by law, obtain your consent before implementing changes that materially affect how we use your personal information.
Contact Us
If you have questions or concerns about this Privacy Policy, our privacy practices, or your personal information, please reach out to us. We are here to help and will respond to your inquiries promptly.
Email: [email protected]
Phone: +39 06 4891 5627
Address: Via Giuseppe Garibaldi 87, Bologna, 40121, Italia